We read every message.
Have a question, feature idea, or just want to reach us? Use any of the options below.
To help us solve your issue faster, include your account email, what page you were on, and what happened right before the error. For trade-import issues, include the broker or platform name and a screenshot of any warning if possible.
Common requests we can help with include trade import mapping, subscription and billing access, account permissions, strategy tagging, dashboard metrics, and AI insight troubleshooting. If something looks wrong, send the exact time and a short screenshot so we can trace logs quickly.
Email Us
support@imperialanalytics.ai
Best for detailed questions, account issues, billing.
Discord Community
In active build
Live chat, feature requests, community Q&A sessions.
Response SLA
We respond within 1 business day. Critical issues (billing failures, account lockouts, data-access emergencies): same-day during US business hours when flagged in the subject line.